They only answer me with things that can be found in their website Q&A.
Long short story, I got in contact with the worthless “customer service support” and they could not answer my main question, which is why they stopped my features? I even sent them the receipt from Apple proving that I purchase there iCloud services and other features. I didn’t have the “so call” features I supposedly had to have. When this app gave me the option to upgrade to the “AtHomePRO” everything started to go wrong!!! I all of the sudden stopped working. Everything was well, every other day could have a disconnection but could be fix nonetheless. So I purchase the “UPGRADE” for ONE YEAR which cost me almost $30 and it eliminated the ads and also it gave me the multi cameras.
Customer support available through Facebook, Twitter, email, website, and LINE.When I first started using this app, it wasn’t that great but it was good. Easy setup in three steps with unique Connection ID assigned to device Encrypted connections between phone and video streaming device High definition resolution of 1280 x 720 Supports major platforms including PCs, iPhones, Android phones, and smart TVs Pan/Tilt feature to remotely control IP camera Time-lapse recording to summarize 24 hours of video into a short clip
Highly Secure Cloud Service to protect all videos Option to run the app in background mode Multi-view Display to watch up to 4 cameras on one screen Two-way Talk feature to communicate with people and pets Enhanced Night Vision mode for clearer video in low lighting conditions Remote monitoring via 3G/4G or WiFi network Face recognition technology to distinguish between family members and intruders Advanced AI and Deep Learning technology to detect motion triggered by humans Face detection technology for more accurate alerts The app is supported by Facebook, Twitter, email, website, and LINE. The setup process involves downloading the AtHome Video Streamer app and the AtHome Camera app onto two devices and following three simple steps. The app can be downloaded on PCs, iPhones, Android phones, smart TVs, and other major platforms. The app is highly secure and private, with all connections between your phone and the video streaming device being encrypted. It also has enhanced night vision, two-way talk, multi-view display, time-lapse recording, and pan/tilt features. The app allows remote monitoring via 3G/4G or WiFi network from anywhere at any time. The app uses advanced AI and deep learning technology to detect motion triggered by humans, and it also supports face detection. It can act as a baby monitor, pet camera, nanny camera, elder care, etc. What is AtHome Video Streamer? AtHome Video Streamer is a video surveillance app that can turn your personal computer, smart TV/set-top box, smartphone, and tablet into a professional home monitoring system.
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